All Systems Operational

Uptime over the past 90 days. View historical uptime.
Export Management Operational
90 days ago
99.98 % uptime
Today
Export Filing: ATLAS (DE) Operational
90 days ago
99.98 % uptime
Today
Import Management Operational
90 days ago
100.0 % uptime
Today
Import Filing: ATLAS (DE) Operational
90 days ago
100.0 % uptime
Today
Customs Management Operational
90 days ago
99.98 % uptime
Today
International Customs Integration Operational
90 days ago
99.92 % uptime
Today
EMCS Filing Operational
90 days ago
100.0 % uptime
Today
Customs Broker Integration Operational
90 days ago
100.0 % uptime
Today
Product Classification Operational
90 days ago
100.0 % uptime
Today
Origin & Preferences Operational
90 days ago
100.0 % uptime
Today
Supplier Declaration Exchange Operational
90 days ago
100.0 % uptime
Today
Trade Compliance Management Operational
90 days ago
99.98 % uptime
Today
Compliance Screening Operational
90 days ago
99.95 % uptime
Today
Export Controls Operational
90 days ago
100.0 % uptime
Today
License Management Operational
90 days ago
100.0 % uptime
Today
Risk Assessment Operational
90 days ago
100.0 % uptime
Today
Transport & Freight Management Operational
90 days ago
100.0 % uptime
Today
Carrier Connect Operational
90 days ago
100.0 % uptime
Today
Logistics Cost Management Operational
90 days ago
100.0 % uptime
Today
Visibility & Collaboration Platform Operational
90 days ago
100.0 % uptime
Today
Freight Cost Management Operational
90 days ago
100.0 % uptime
Today
Warehouse Management Operational
90 days ago
100.0 % uptime
Today
AEB Home & AEB Self-Services Operational
90 days ago
100.0 % uptime
Today
AEB Help Center Operational
90 days ago
100.0 % uptime
Today
AEB Community Operational
90 days ago
100.0 % uptime
Today
AEB Service Portal Operational
90 days ago
100.0 % uptime
Today
AEB Home Operational
90 days ago
100.0 % uptime
Today
Access management Operational
90 days ago
100.0 % uptime
Today
Various technical components Operational
90 days ago
100.0 % uptime
Today
Various technical components Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 4, 2025

No incidents reported today.

Jul 3, 2025
Short-term maintenance work in the AEB data center for Customs Management ( Prod1 ICI )
Completed - The scheduled maintenance has been completed.
Jul 3, 22:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 22:00 CEST
Scheduled - Urgent maintenance work as from 10 p.m.

From July 3rd, 2025, 10 p.m. until approximately July 3rd, 2025, 10:30 p.m., short-term urgent maintenance work for Customs Management will take place. During this time, message exchange with the customs authorities will not be possible.
Jul 3, 15:35 CEST
Jul 2, 2025
Kurzfristige Wartungsarbeiten im AEB Rechenzentrum / Short-term maintenance work in the AEB data center ( Export Filing )
Completed - The scheduled maintenance has been completed.
Jul 2, 22:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 22:01 CEST
Scheduled - Heute, am 2. Juli 2025, finden von 22:00 Uhr bis ca. 22:30 Uhr kurzfristig dringende Wartungsarbeiten in Export Filing: ATLAS statt. Während dieser Zeit ist der Nachrichtenaustausch mit den Zollbehörden nicht möglich.

Today, July 02nd, 2025, urgent maintenance work will take place in Export Filing: ATLAS from 10:00 pm to approximately 10:30 pm. During this time, no message exchange with customs is possible.
Jul 2, 16:36 CEST
Short-term maintenance work in the AEB data center for Customs Management (Prod1 ICI)
Completed - The scheduled maintenance has been completed.
Jul 2, 22:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 22:00 CEST
Scheduled - Urgent maintenance work as from 10 p.m.

From July 02, 2025, 10 p.m. until approximately July 02, 2025, 10:30 p.m., short-term urgent maintenance work for Customs Management will take place. During this time, message exchange with the customs authorities will not be possible.
Jul 2, 13:43 CEST
Jul 1, 2025

No incidents reported.

Jun 30, 2025
TRANSIT ARRIVAL Outage ( ICI )
Resolved - The system is available to you again without restrictions.
______________________________

Das System steht Ihnen wieder uneingeschränkt zur Verfügung.
Jun 30, 14:53 CEST
Identified - Due to an internal issue, the customs process TRANSIT ARRIVAL is currently not functional. We are working to find a solution and keep you updated here.
Jun 30, 09:43 CEST
Jun 29, 2025
AEB Data Center / AEB Rechenzentrum
Completed - The scheduled maintenance has been completed.
Jun 29, 22:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 06:00 CEST
Scheduled - Due to internal maintenance works, the AEB Data Center will be temporary not available on: Sunday, 29.06.2025 from 06:00 to 22:00 hrs (CET)

______________________________

Aufgrund von geplanten Wartungsarbeiten wird Ihnen das AEB-Rechenzentrum am Sonntag, den 29.06.2025 von 06:00 bis 22:00 Uhr teilweise nicht zur Verfügung stehen. Die Ticketnummer zur Eröffnung des Notfallverfahrens an diesem Tag lautet: "INC000006836157"
Jun 16, 15:24 CEST
Zollseitige Wartungsarbeiten ATLAS Einfuhr, EAS, Versand (NCTS), IMPOST und Ausfuhr (AES)
Completed - The scheduled maintenance has been completed.
Jun 29, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 14:00 CEST
Scheduled - Sehr geehrte Damen und Herren,

der Informationstechnikzentrum Bund in Frankfurt (ITZBUND) informiert uns gerade über folgende Wartungsarbeiten:

-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
- Typ: Wartungsarbeiten

- Land: Deutschland

- Beginn Datum - Zeit: 28.06.2025 14:00 Uhr

- Ende Datum - Zeit: 28.06.2025 23:59 Uhr

- Verfahren: ATLAS Einfuhr*, EAS, Versand (NCTS), IMPOST und Ausfuhr (AES)**

- Masterticket: INC000006848791

- Dienststellen: alle

*Die Nachrichteneinarbeitungen in Bezug auf Ergänzende Zollanmeldungen (Freier Verkehr und Aktive Veredelung - Nachrichtengruppen ZSG, ZSZ, AEZ), sowie Zolllageranmeldungen (Nachrichtengruppen LAE, LBA, LEZ, LUE, LVA, LVE, LVV, LBE, LUZ) werden bereits ca. 3h vor Beginn der Wartungsarbeiten deaktiviert. Somit ist mit längeren Wartezeiten bei den Antwortnachrichten für diese Nachrichtengruppen zu rechnen.

** Bitte beachten Sie, dass die Bearbeitung von besonders großen Teilnehmernachrichten (viele Positionen, viele Unterlagen, viele Packstücke, viele Beendigungsanteile etc.) bereits 1h vor Beginn der Wartungsarbeiten deaktiviert wird. Somit ist mit längeren Wartezeiten bei den Antwortnachrichten zu rechnen

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Mit freundlichen Grüßen

Ihr Service & Support-Team der AEB
Jun 18, 10:59 CEST
Jun 28, 2025
Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025
Irregularity in the productive operations / Unregelmäßigkeiten im produktiven Betrieb (Export Filing ATLAS - prod2aae)
Resolved - The system is available to you again without restrictions.
______________________________

Das System steht Ihnen wieder uneingeschränkt zur Verfügung.
Jun 23, 10:41 CEST
Identified - Our internal monitoring has detected an irregularity in the productive operation. At the moment there may be disturbances in the productive operation.
The affected departments are currently working at full speed to analyse the reported fault condition and check the affected systems.

At this point you will receive an update on the current problem situation at regular intervals. At the moment the problem is analyzed, unfortunately we cannot give any further details at this time.
______________________________

Unsere interne Überwachung hat eine Unregelmäßigkeit im produktiven Betrieb festgestellt. Es kann momentan zu Beeinträchtigungen im produktiven Betrieb kommen.
Die betroffenen Stellen analysieren momentan mit Hochdruck den gemeldeten Fehlerzustand und überprüfen die betroffenen Systeme.

Sie werden an dieser Stelle in regelmäßigen Abständen ein Update zur aktuellen Problemsituation erhalten. Momentan wird das Problem analysiert, leider können wir zum jetzigen Zeitpunkt noch keine weiteren Details nennen.
Jun 23, 09:52 CEST
Jun 22, 2025
AEB Data Center / AEB Rechenzentrum
Completed - The scheduled maintenance has been completed.
Jun 22, 22:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 06:00 CEST
Scheduled - Due to internal maintenance works, the AEB Data Center will be temporary not available on: Sunday, 22.06.2025 from 06:00 to 22:00 hrs (CET)

______________________________

Aufgrund von geplanten Wartungsarbeiten wird Ihnen das AEB-Rechenzentrum am Sonntag, den 22.06.2025 von 06:00 bis 22:00 Uhr teilweise nicht zur Verfügung stehen. Die Ticketnummer zur Eröffnung des Notfallverfahrens an diesem Tag lautet: "INC000006836157"
Jun 16, 15:06 CEST
Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage
© AEB 2025 | About this site | Data protection