Investigating - We have been informed of a disruption within the Dutch AGS System and would therefore like to inform you that, at the moment the process Import to EU, Export from EU, Storage (AGS) and DECO is currently unavailable.
Jul 1, 09:40 CEST
Export Management Operational
Export Filing: ATLAS (DE) Operational
Export Filing: CHIEF (UK) Operational
Export Filing: AGS (NL) Operational
Import Management Operational
Import Filing: ATLAS (DE) Operational
Import Filing: CHIEF (UK) Operational
Import Filing: AGS (NL) Operational
Customs Management Operational
Product Classification Operational
Customs Broker Integration Operational
Origin & Preferences Operational
Supplier Declaration Exchange Operational
EMCS Filing Operational
International Customs Integration Operational
Trade Compliance Management Operational
Compliance Screening Operational
Export Controls Operational
License Management Operational
Risk Assessment Operational
Transport & Freight Management Operational
Carrier Connect Operational
Shipping Operational
Logistics Cost Management Operational
Monitoring & Alerting Operational
Freight Cost Management Operational
Intralogistics Operational
Warehouse Management Operational
Loading Dock Scheduling Operational
AEB Self-Services Operational
AEB Community Operational
AEB Service Portal Operational
AEB Help Center Operational
Various technical components Operational
Various technical components Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Sehr geehrte Damen und Herren,

der Informationstechnikzentrum Bund in Frankfurt (ITZBUND) informiert uns gerade über folgende Wartungsarbeiten:

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- Typ: Wartungsarbeiten

- Land: Deutschland

- Beginn Datum - Zeit: 06.07.2022 16:00 Uhr

- Ende Datum - Zeit: 06.07.2022 20:00 Uhr

- Verfahren: EMCS

- Masterticket: INC000004522961

- Dienststellen: alle

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Mit freundlichen Grüßen

Ihr Service & Support-Team der AEB

Posted on Jun 28, 08:53 CEST
Past Incidents
Jul 5, 2022
Completed - The scheduled maintenance has been completed.
Jul 5, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 07:00 CEST
Scheduled - Sehr geehrte Damen und Herren,

der Informationstechnikzentrum Bund in Frankfurt (ITZBUND) informiert uns gerade über folgende Wartungsarbeiten:

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- Typ: Wartungsarbeiten

- Land: Deutschland

- Beginn Datum - Zeit: 05.07.2022 07:00 Uhr

- Ende Datum - Zeit: 05.07.2022 08:00 Uhr

- Verfahren: ATLAS Ausfuhr (AES)

- Masterticket: INC000004533454

- Dienststellen: alle

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Mit freundlichen Grüßen

Ihr Service & Support-Team der AEB

Jul 1, 13:41 CEST
Jul 4, 2022

No incidents reported.

Jul 3, 2022
Completed - The scheduled maintenance has been completed.
Jul 3, 13:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 12:00 CEST
Scheduled - Urgent maintenance work as from 12 p.m.

From July 03, 2022, 12 p.m. until approximately July 03, 2022, 1 p.m., short-term urgent maintenance work for Customs Management will take place. During this time, message exchange with the customs authorities will not be possible.

Jul 1, 16:04 CEST
Jul 2, 2022

No incidents reported.

Jul 1, 2022

Unresolved incident: Dutch Customs - AGS notification of disruption.

Jun 30, 2022
Completed - The scheduled maintenance has been completed.
Jun 30, 17:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 16:30 CEST
Scheduled - Sehr geehrte Damen und Herren,

der Informationstechnikzentrum Bund in Frankfurt (ITZBUND) informiert uns gerade über folgende Wartungsarbeiten:

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- Typ: Wartungsarbeiten

- Land: Deutschland

- Beginn Datum - Zeit: 30.06.2022 16:30 Uhr

- Ende Datum - Zeit: 30.06.2022 17:30 Uhr

- Verfahren: ATLAS Einfuhr

- Masterticket: INC000004529828

- Dienststellen: alle

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Mit freundlichen Grüßen

Ihr Service & Support-Team der AEB

Jun 29, 14:37 CEST
Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022
Completed - The scheduled maintenance has been completed.
Jun 26, 22:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 06:00 CEST
Scheduled - Due to internal maintenance works, the AEB Data Center will be temporary not available on: Sunday, 26.06.2022 from 06:00 to 22:00 hrs (CET)

______________________________

Aufgrund von geplanten Wartungsarbeiten wird Ihnen das AEB-Rechenzentrum am Sonntag, den 26.06.2022 von 06:00 bis 22:00 Uhr teilweise nicht zur Verfügung stehen. Die Ticketnummer zur Eröffnung des Notfallverfahrens an diesem Tag lautet: "INC000004498136"

Jun 20, 08:43 CEST
Completed - The scheduled maintenance has been completed.
Jun 26, 00:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 14:00 CEST
Scheduled - Sehr geehrte Damen und Herren,

der Informationstechnikzentrum Bund in Frankfurt (ITZBUND) informiert uns gerade über folgende Wartungsarbeiten:

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
- Typ: Wartungsarbeiten

- Land: Deutschland

- Beginn Datum - Zeit: 25.06.2022 14:00 Uhr

- Ende Datum - Zeit: 25.06.2022 24:00 Uhr

- Verfahren: ATLAS Einfuhr, EAS, Versand (NCTS), IMPOST und Ausfuhr (AES)

- Masterticket: INC000004500981

- Dienststellen: alle

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Mit freundlichen Grüßen

Ihr Service & Support-Team der AEB

Jun 20, 08:52 CEST
Jun 25, 2022
Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022
Resolved - This incident has been resolved.
Jun 22, 16:53 CEST
Investigating - We have been informed of a disruption within the Dutch AGS System and would therefore like to inform you that, at the moment the availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation.
Jun 22, 15:12 CEST
Jun 21, 2022

No incidents reported.