All Systems Operational
Export Management Operational
Export Filing: ATLAS (DE) Operational
Export Filing: CHIEF (UK) Operational
Export Filing: AGS (NL) Operational
Import Management Operational
Import Filing: ATLAS (DE) Operational
Import Filing: CHIEF (UK) Operational
Import Filing: AGS (NL) Operational
Customs Management Operational
Product Classification Operational
Customs Broker Integration Operational
Origin & Preferences Operational
Supplier Declaration Exchange Operational
EMCS Filing Operational
International Customs Integration Operational
Trade Compliance Management Operational
Compliance Screening Operational
Export Controls Operational
License Management Operational
Risk Assessment Operational
Transport & Freight Management Operational
Carrier Connect Operational
Shipping Operational
Logistics Cost Management Operational
Monitoring & Alerting Operational
Freight Cost Management Operational
Intralogistics Operational
Warehouse Management Operational
Loading Dock Scheduling Operational
AEB Self-Services Operational
AEB Community Operational
AEB Service Portal Operational
AEB Help Center Operational
Various technical components Operational
Various technical components Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 4, 2022

No incidents reported today.

Dec 3, 2022

No incidents reported.

Dec 2, 2022

No incidents reported.

Dec 1, 2022
Completed - The scheduled maintenance has been completed.
Dec 1, 20:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 20:00 CET
Scheduled - From December 01st, 2022, 20:00 until approximately 20:30, short-term urgent maintenance work for Import Filing: ATLAS will take place.
Dec 1, 13:46 CET
Nov 30, 2022

No incidents reported.

Nov 29, 2022
Completed - The scheduled maintenance has been completed.
Nov 29, 22:31 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 22:02 CET
Scheduled - Urgent maintenance work as from 22 p.m.

From November 29, 2022, 22 p.m. until approximately November 29, 2022, 22:30 p.m., short-term urgent maintenance work for Customs Management will take place. During this time, message exchange with the customs authorities will not be possible.

Nov 29, 15:57 CET
Nov 28, 2022

No incidents reported.

Nov 27, 2022
Completed - The scheduled maintenance has been completed.
Nov 27, 22:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 06:00 CET
Scheduled - Due to internal maintenance works, the AEB Data Center will be temporary not available on: Sunday, 27.11.2022 from 06:00 to 22:00 hrs (CET)

______________________________

Aufgrund von geplanten Wartungsarbeiten wird Ihnen das AEB-Rechenzentrum am Sonntag, den 27.11.2022 von 06:00 bis 22:00 Uhr teilweise nicht zur Verfügung stehen. Die Ticketnummer zur Eröffnung des Notfallverfahrens an diesem Tag lautet: "INC000004735828"

Nov 14, 08:48 CET
Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022
Completed - The scheduled maintenance has been completed.
Nov 24, 18:03 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 16:02 CET
Scheduled - Sehr geehrte Damen und Herren,

der Informationstechnikzentrum Bund in Frankfurt (ITZBUND) informiert uns gerade über folgende Wartungsarbeiten:

-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
- Typ: Wartungsarbeiten

- Land: Deutschland

- Beginn Datum - Zeit: 24.11.2022 16:00 Uhr

- Ende Datum - Zeit: 24.11.2022 18:00 Uhr

- Verfahren: ATLAS Einfuhr, ATLAS (EAS), Versand (NCTS), ATLAS Ausfuhr (AES)

- Masterticket: INC000004762112

- Dienststellen: alle

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Mit freundlichen Grüßen

Ihr Service & Support-Team der AEB

Nov 24, 11:22 CET
Nov 23, 2022
Completed - The scheduled maintenance has been completed.
Nov 23, 19:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 18:00 CET
Scheduled - From November 23, 2022, 18:00 until approximately 20:00, short-term urgent maintenance work for Citrix will take place. During this period, you may not be able to log in for a short time to start ASSIST4.
Nov 23, 13:54 CET
Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022
Completed - The scheduled maintenance has been completed.
Nov 20, 22:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 06:01 CET
Scheduled - Due to internal maintenance works, the AEB Data Center will be temporary not available on: Sunday, 20.11.2022 from 06:00 to 22:00 hrs (CET)

______________________________

Aufgrund von geplanten Wartungsarbeiten wird Ihnen das AEB-Rechenzentrum am Sonntag, den 20.11.2022 von 06:00 bis 22:00 Uhr teilweise nicht zur Verfügung stehen. Die Ticketnummer zur Eröffnung des Notfallverfahrens an diesem Tag lautet: "INC000004735828"

Nov 9, 09:50 CET
Completed - The scheduled maintenance has been completed.
Nov 20, 00:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 14:00 CET
Scheduled - Sehr geehrte Damen und Herren,

der Informationstechnikzentrum Bund in Frankfurt (ITZBUND) informiert uns gerade über folgende Wartungsarbeiten:

-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
- Typ: Wartungsarbeiten

- Land: Deutschland

- Beginn Datum - Zeit: 19.11.2022 14:00 Uhr

- Ende Datum - Zeit: 19.11.2022 24:00 Uhr

- Verfahren: ATLAS Einfuhr, ATLAS (EAS), Versand (NCTS), IMPOST und ATLAS Ausfuhr (AES)

- Masterticket: INC000004728299

- Dienststellen: alle

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Mit freundlichen Grüßen

Ihr Service & Support-Team der AEB

Nov 9, 13:26 CET
Completed - The scheduled maintenance has been completed.
Nov 20, 00:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 09:00 CET
Update - We will be undergoing scheduled maintenance during this time.
Nov 18, 21:59 CET
Scheduled - Sehr geehrte Damen und Herren,

aufgrund der nachfolgend genannten Wartungsarbeiten ist der Nachrichtenverkehr im IT-Verfahren EMCS nicht möglich.

Typ: Wartungsarbeiten

Land: Deutschland

Beginn Datum - Zeit: 19.11.2022 09:00 Uhr

Ende Datum - Zeit: 19.11.2022 24:00 Uhr

Verfahren: EMCS

Masterticket: INC000004720023

Dienststellen: alle

Bitte beachten Sie, dass die Gültigkeit der Masterticket-Nummer verlängert wurde bis zum 22. November 2022. Lesen Sie bei Bedarf die EMCS-Info 06/22 vom 18. November 2022.

Link: https://documents.aeb.com/customs-infos/EMCS_Info-Teilnehmer_6_22_final.pdf


Mit freundlichen Grüßen

Ihr Service & Support-Team der AEB

Oct 31, 14:51 CET