All Systems Operational
Export Management Operational
Export Filing: ATLAS (DE) Operational
Export Filing: CHIEF (UK) Operational
Export Filing: AGS (NL) Operational
Import Management Operational
Import Filing: ATLAS (DE) Operational
Import Filing: CHIEF (UK) Operational
Import Filing: AGS (NL) Operational
Customs Management Operational
Product Classification Operational
Customs Broker Integration Operational
Origin & Preferences Operational
Supplier Declaration Exchange Operational
EMCS Filing Operational
International Customs Integration Operational
Trade Compliance Management Operational
Compliance Screening Operational
Export Controls Operational
License Management Operational
Risk Assessment Operational
Transport & Freight Management Operational
Carrier Connect Operational
Shipping Operational
Logistics Cost Management Operational
Monitoring & Alerting Operational
Freight Cost Management Operational
Intralogistics Operational
Warehouse Management Operational
Loading Dock Scheduling Operational
AEB Self-Services Operational
AEB Community Operational
AEB Service Portal Operational
AEB Help Center Operational
Various technical components Operational
Various technical components Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 28, 2023
Completed - The scheduled maintenance has been completed.
Mar 28, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 18:00 CEST
Scheduled - Due to internal maintenance works, the AEB Data Center will be temporary not available on: Monday, 27.03.2023 from 18:00 to 24:00 hrs (CET+1)

Please note: This only affects the ASSIST4 application. The individual systems are unavailable for the maximum period of 30 minutes.

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Aufgrund von geplanten Wartungsarbeiten wird Ihnen das AEB-Rechenzentrum am Montag, den 27.03.2023 von 18:00 bis 24:00 Uhr teilweise nicht zur Verfügung stehen.

Bitte beachten Sie: Dies betrifft nur die ASSIST4 Anwendung. Die einzelnen Systeme sind in dem Zeitraum höchstens 30 Minuten nicht erreichbar.

Mar 27, 13:41 CEST
Mar 27, 2023
Completed - The scheduled maintenance has been completed.
Mar 27, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 06:00 CEST
Scheduled - Due to internal maintenance works, the AEB Data Center will be temporary not available on: Sunday, 26.03.2023 from 06:00 to 22:00 hrs (CET)

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Aufgrund von geplanten Wartungsarbeiten wird Ihnen das AEB-Rechenzentrum am Sonntag, den 26.03.2023 von 06:00 bis 22:00 Uhr teilweise nicht zur Verfügung stehen. Die Ticketnummer zur Eröffnung des Notfallverfahrens an diesem Tag lautet: "INC000004950087"

Mar 13, 08:59 CET
Mar 26, 2023
Completed - The scheduled maintenance has been completed.
Mar 26, 00:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 14:00 CET
Scheduled - Sehr geehrte Damen und Herren,

der Informationstechnikzentrum Bund in Frankfurt (ITZBUND) informiert uns gerade über folgende Wartungsarbeiten:

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- Typ: Wartungsarbeiten

- Land: Deutschland

- Beginn Datum - Zeit: 25.03.2023 14:00 Uhr*

- Ende Datum - Zeit: 25.03.2023 24:00 Uhr

- Verfahren: ATLAS Einfuhr, ATLAS (EAS), Versand (NCTS), ATLAS Ausfuhr (AES)

- Masterticket: INC000004961815

- Dienststellen: alle

*Die Nachrichteneinarbeitungen in Bezug auf Ergänzende Zollanmeldungen (Freier Verkehr und Aktive Veredelung - Nachrichtengruppen ZSG, ZSZ, AEZ), sowie Zolllageranmeldungen (Nachrichtengruppen LAE, LBA, LEZ, LUE, LVA, LVE, LVV, LBE, LUZ) werden bereits ca. 2h vor Beginn der Wartungsarbeiten deaktiviert. Somit ist mit längeren Wartezeiten bei den Antwortnachrichten für diese Nachrichtengruppen zu rechnen.
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Mit freundlichen Grüßen

Ihr Service & Support-Team der AEB

Mar 15, 14:59 CET
Mar 25, 2023
Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023
Completed - The scheduled maintenance has been completed.
Mar 21, 08:45 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 22:01 CET
Scheduled - From March 20, 2023, 22:00 until approximately 22:45 (CET), short-term urgent maintenance work for Carrier Connect will take place.
Mar 20, 08:52 CET
Mar 20, 2023
Completed - The scheduled maintenance has been completed.
Mar 20, 00:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 06:01 CET
Scheduled - Due to internal maintenance works, the AEB Data Center will be temporary not available on: Sunday, 19.03.2023 from 06:00 to 22:00 hrs (CET)

______________________________

Aufgrund von geplanten Wartungsarbeiten wird Ihnen das AEB-Rechenzentrum am Sonntag, den 19.03.2023 von 06:00 bis 22:00 Uhr teilweise nicht zur Verfügung stehen. Die Ticketnummer zur Eröffnung des Notfallverfahrens an diesem Tag lautet: "INC000004950087"

Mar 13, 08:57 CET
Mar 19, 2023
Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023
Completed - The scheduled maintenance has been completed.
Mar 16, 15:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 14:00 CET
Scheduled - Due to maintenance works, the Content Storage Engine ( CSE ) will be temporary not available on: Thursday, 16.03.2023 from 2pm until approximately 3pm.
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Aufgrund von Wartungsarbeiten wird Ihnen Content Storage Engine (CSE) am Donnerstag, 16.03,2023 von 14:00 bis 15:00 Uhr nicht zur Verfügung stehen.

Mar 13, 15:59 CET
Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.