AEB Cloud Status

All Systems Operational

Export Management Operational

Export Filing: ATLAS (DE) Operational

Export Filing: CHIEF (UK) Operational

Export Filing: AGS (NL) Operational

Import Management Operational

Import Filing: ATLAS (DE) Operational

Import Filing: CHIEF (UK) Operational

Import Filing: AGS (NL) Operational

Customs Management Operational

Product Classification Operational

Customs Broker Integration Operational

Origin & Preferences Operational

Supplier Declaration Exchange Operational

EMCS Filing Operational

International Customs Integration Operational

Trade Compliance Management Operational

Compliance Screening Operational

Export Controls Operational

License Management Operational

Risk Assessment Operational

Transport & Freight Management Operational

Carrier Connect Operational

Shipping Operational

Logistics Cost Management Operational

Monitoring & Alerting Operational

Freight Cost Management Operational

Intralogistics Operational

Warehouse Management Operational

Loading Dock Scheduling Operational

AEB Self-Services Operational

AEB Community Operational

AEB Service Portal Operational

AEB Help Center Operational

Various technical components Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 28, 2023

AEB Data Center short-term maintenance / AEB Rechenzentrum kurzfristige Wartungsarbeiten

Completed - The scheduled maintenance has been completed.
Mar 28, 00:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 18:00 CEST

Scheduled - Due to internal maintenance works, the AEB Data Center will be temporary not available on: Monday, 27.03.2023 from 18:00 to 24:00 hrs (CET+1)

Please note: This only affects the ASSIST4 application. The individual systems are unavailable for the maximum period of 30 minutes.

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Aufgrund von geplanten Wartungsarbeiten wird Ihnen das AEB-Rechenzentrum am Montag, den 27.03.2023 von 18:00 bis 24:00 Uhr teilweise nicht zur Verfügung stehen.

Bitte beachten Sie: Dies betrifft nur die ASSIST4 Anwendung. Die einzelnen Systeme sind in dem Zeitraum höchstens 30 Minuten nicht erreichbar.
Mar 27, 13:41 CEST

Mar 27, 2023

AEB Data Center / AEB Rechenzentrum

Completed - The scheduled maintenance has been completed.
Mar 27, 00:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 06:00 CEST

Scheduled - Due to internal maintenance works, the AEB Data Center will be temporary not available on: Sunday, 26.03.2023 from 06:00 to 22:00 hrs (CET)

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Aufgrund von geplanten Wartungsarbeiten wird Ihnen das AEB-Rechenzentrum am Sonntag, den 26.03.2023 von 06:00 bis 22:00 Uhr teilweise nicht zur Verfügung stehen. Die Ticketnummer zur Eröffnung des Notfallverfahrens an diesem Tag lautet: "INC000004950087"
Mar 13, 08:59 CET

Mar 26, 2023

Zollseitige Wartungsarbeiten ATLAS Einfuhr, EAS, Versand (NCTS), IMPOST und ATLAS Ausfuhr (AES)

Completed - The scheduled maintenance has been completed.
Mar 26, 00:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 14:00 CET

Scheduled - Sehr geehrte Damen und Herren,

der Informationstechnikzentrum Bund in Frankfurt (ITZBUND) informiert uns gerade über folgende Wartungsarbeiten:

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- Typ: Wartungsarbeiten

- Land: Deutschland

- Beginn Datum - Zeit: 25.03.2023 14:00 Uhr*

- Ende Datum - Zeit: 25.03.2023 24:00 Uhr

- Verfahren: ATLAS Einfuhr, ATLAS (EAS), Versand (NCTS), ATLAS Ausfuhr (AES)

- Masterticket: INC000004961815

- Dienststellen: alle

*Die Nachrichteneinarbeitungen in Bezug auf Ergänzende Zollanmeldungen (Freier Verkehr und Aktive Veredelung - Nachrichtengruppen ZSG, ZSZ, AEZ), sowie Zolllageranmeldungen (Nachrichtengruppen LAE, LBA, LEZ, LUE, LVA, LVE, LVV, LBE, LUZ) werden bereits ca. 2h vor Beginn der Wartungsarbeiten deaktiviert. Somit ist mit längeren Wartezeiten bei den Antwortnachrichten für diese Nachrichtengruppen zu rechnen.
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Mit freundlichen Grüßen

Ihr Service & Support-Team der AEB
Mar 15, 14:59 CET

Mar 25, 2023

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

Short-term maintenance work in the AEB data center for Carrier Connect

Completed - The scheduled maintenance has been completed.
Mar 21, 08:45 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 22:01 CET

Scheduled - From March 20, 2023, 22:00 until approximately 22:45 (CET), short-term urgent maintenance work for Carrier Connect will take place.
Mar 20, 08:52 CET

Mar 20, 2023

AEB Data Center / AEB Rechenzentrum

Completed - The scheduled maintenance has been completed.
Mar 20, 00:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 06:01 CET

Scheduled - Due to internal maintenance works, the AEB Data Center will be temporary not available on: Sunday, 19.03.2023 from 06:00 to 22:00 hrs (CET)

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Aufgrund von geplanten Wartungsarbeiten wird Ihnen das AEB-Rechenzentrum am Sonntag, den 19.03.2023 von 06:00 bis 22:00 Uhr teilweise nicht zur Verfügung stehen. Die Ticketnummer zur Eröffnung des Notfallverfahrens an diesem Tag lautet: "INC000004950087"
Mar 13, 08:57 CET

Mar 19, 2023

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

Maintenance work in the AEB data center for Content Storage Engine ( CSE )

Completed - The scheduled maintenance has been completed.
Mar 16, 15:01 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 14:00 CET

Scheduled - Due to maintenance works, the Content Storage Engine ( CSE ) will be temporary not available on: Thursday, 16.03.2023 from 2pm until approximately 3pm.
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Aufgrund von Wartungsarbeiten wird Ihnen Content Storage Engine (CSE) am Donnerstag, 16.03,2023 von 14:00 bis 15:00 Uhr nicht zur Verfügung stehen.
Mar 13, 15:59 CET

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.