All Systems Operational
Export Management Operational
Export Filing: ATLAS (DE) Operational
Import Management Operational
Import Filing: ATLAS (DE) Operational
Customs Management Operational
International Customs Integration Operational
EMCS Filing Operational
Customs Broker Integration Operational
Product Classification Operational
Origin & Preferences Operational
Supplier Declaration Exchange Operational
Trade Compliance Management Operational
Compliance Screening Operational
Export Controls Operational
License Management Operational
Risk Assessment Operational
Transport & Freight Management Operational
Carrier Connect Operational
Logistics Cost Management Operational
Visibility & Collaboration Platform Operational
Freight Cost Management Operational
Warehouse Management Operational
AEB Home & AEB Self-Services Operational
AEB Help Center Operational
AEB Community Operational
AEB Service Portal Operational
AEB Home Operational
Access management Operational
Various technical components Operational
Various technical components Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 2, 2024

No incidents reported today.

Nov 1, 2024

No incidents reported.

Oct 31, 2024

No incidents reported.

Oct 30, 2024
Completed - The scheduled maintenance has been completed.
Oct 30, 22:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 22:00 CET
Scheduled - Urgent maintenance work as from 10 p.m.

From October 30, 2024, 10 p.m. until approximately October 30, 2024, 10:30 p.m., short-term urgent maintenance work for Customs Management will take place. During this time, message exchange with the customs authorities will not be possible.

Oct 30, 13:50 CET
Completed - The scheduled maintenance has been completed.
Oct 30, 20:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 16:00 CET
Scheduled - Sehr geehrte Damen und Herren,

der Informationstechnikzentrum Bund in Frankfurt (ITZBUND) informiert uns gerade über folgende Wartungsarbeiten:

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- Typ: Wartungsarbeiten

- Land: Deutschland

- Beginn Datum - Zeit: 30.10.2024 16:00 Uhr

- Ende Datum - Zeit: 30.10.2024 20:00 Uhr

- Verfahren: EMCS

- Masterticket: INC000006197054

- Dienststellen: alle

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Mit freundlichen Grüßen

Ihr Service & Support-Team der AEB

Oct 22, 07:38 CEST
Oct 29, 2024

No incidents reported.

Oct 28, 2024
Completed - The scheduled maintenance has been completed.
Oct 28, 00:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 06:00 CET
Scheduled - Due to internal maintenance works, the AEB Data Center will be temporary not available on: Sunday, 27.10.2024 from 06:00 to 22:00 hrs (CET)

______________________________

Aufgrund von geplanten Wartungsarbeiten wird Ihnen das AEB-Rechenzentrum am Sonntag, den 27.10.2024 von 06:00 bis 22:00 Uhr teilweise nicht zur Verfügung stehen. Die Ticketnummer zur Eröffnung des Notfallverfahrens an diesem Tag lautet: "INC000006207546"

Oct 14, 12:33 CEST
Oct 27, 2024
Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024
Resolved - The system is available to you again without restrictions.
______________________________

Das System steht Ihnen wieder uneingeschränkt zur Verfügung.

Oct 23, 16:21 CEST
Investigating - Das Informationstechnikzentrum Bund in Frankfurt (ITZBUND) informiert uns gerade wie folgt:

derzeit kommt es im IT- Verfahren ATLAS Einfuhr zu Störungen im Nachrichtenverkehr mit folgenden Dienststellen:

2181, 2301, 2307, 2325, 2903, 2956, 3004, 3354, 4002, 4105, 4106, 4181, 5202, 5230, 5633, 5881, 6310, 6332, 6752, 7154, 7159, 8002, 8106, 8351, 8355, 8380, 8752, 8756, 8801, 8853, 8857, 8904, 9004, 9030, 9152, 9154, 9180, 9420



Schnelle Hilfe im Bedarfsfall finden Sie in unserem Leitfaden: ATLAS-Störungen: Was können Sie tun?

Oct 23, 16:10 CEST
Oct 22, 2024

No incidents reported.

Oct 21, 2024
Resolved - The system is available to you again without restrictions.
______________________________

Das System steht Ihnen wieder uneingeschränkt zur Verfügung.

Oct 21, 09:54 CEST
Investigating - There are currently problems with mail distribution on our cloud applications.
Our IT team is already working on a solution to restore the functionality as quickly as possible. We ask for your understanding and will inform you here as soon as the problem has been resolved.
Thank you for your patience.

______________________________

Aktuell kommt es zu Problemen bei der Mailverteilung auf unseren Cloud Anwendungen.
Unser IT-Team arbeitet bereits intensiv an einer Lösung, um die Funktionalität schnellstmöglich wiederherzustellen. Wir bitten um Ihr Verständnis und werden Sie hier umgehend informieren, sobald das Problem behoben ist.
Vielen Dank für Ihre Geduld.

Oct 21, 09:12 CEST
Completed - The scheduled maintenance has been completed.
Oct 21, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 06:00 CEST
Scheduled - Due to internal maintenance works, the AEB Data Center will be temporary not available on: Sunday, 20.10.2024 from 06:00 to 22:00 hrs (CET)

______________________________

Aufgrund von geplanten Wartungsarbeiten wird Ihnen das AEB-Rechenzentrum am Sonntag, den 20.10.2024 von 06:00 bis 22:00 Uhr teilweise nicht zur Verfügung stehen. Die Ticketnummer zur Eröffnung des Notfallverfahrens an diesem Tag lautet: "INC000006207546"

Oct 14, 12:32 CEST
Oct 20, 2024
Oct 19, 2024

No incidents reported.