AEB Cloud Status

All Systems Operational

Export Management Operational

Export Filing: ATLAS (DE) Operational

Export Filing: CHIEF (UK) Operational

Export Filing: AGS (NL) Operational

Import Management Operational

Import Filing: ATLAS (DE) Operational

Import Filing: CHIEF (UK) Operational

Import Filing: AGS (NL) Operational

Customs Management Operational

Product Classification Operational

Customs Broker Integration Operational

Origin & Preferences Operational

Supplier Declaration Exchange Operational

EMCS Filing Operational

International Customs Integration Operational

Trade Compliance Management Operational

Compliance Screening Operational

Export Controls Operational

License Management Operational

Risk Assessment Operational

Transport & Freight Management Operational

Carrier Connect Operational

Shipping Operational

Logistics Cost Management Operational

Monitoring & Alerting Operational

Freight Cost Management Operational

Intralogistics Operational

Warehouse Management Operational

Loading Dock Scheduling Operational

AEB Self-Services Operational

AEB Community Operational

AEB Service Portal Operational

AEB Help Center Operational

Various technical components Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Zollseitige Umstellungsarbeiten auf ATLAS 10.1.1, ATLAS Einfuhr, EAS, Versand, ATLAS Ausfuhr (AES) und ATLAS IMPOST Feb 25, 2023 09:00 - Feb 26, 2023 00:00 CET

Sehr geehrte Damen und Herren,

der Informationstechnikzentrum Bund in Frankfurt (ITZBUND) informiert uns gerade über folgende Wartungsarbeiten:

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- Typ: Wartungsarbeiten

- Land: Deutschland

- Beginn Datum - Zeit: 25.02.2023 09:00 Uhr*

- Ende Datum - Zeit: 25.02.2023 24:00 Uhr

- Verfahren: ATLAS Einfuhr, ATLAS (EAS), Versand (NCTS), ATLAS Ausfuhr (AES) und ATLAS IMPOST

- Masterticket: INC000004883360

- Dienststellen: alle

*Die Nachrichteneinarbeitungen in Bezug auf Ergänzende Zollanmeldungen (Freier Verkehr und Aktive Veredelung - Nachrichtengruppen ZSG, ZSZ, AEZ), sowie Zolllageranmeldungen (Nachrichtengruppen LAE, LBA, LEZ, LUE, LVA, LVE, LVV, LBE, LUZ) werden bereits ca. 2h vor Beginn der Wartungsarbeiten deaktiviert. Somit ist mit längeren Wartezeiten bei den Antwortnachrichten für diese Nachrichtengruppen zu rechnen.

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Mit freundlichen Grüßen

Ihr Service & Support-Team der AEB
Posted on Feb 02, 2023 - 09:29 CET

Past Incidents

Feb 9, 2023

No incidents reported today.

Feb 8, 2023

No incidents reported.

Feb 7, 2023

No incidents reported.

Feb 6, 2023

No incidents reported.

Feb 5, 2023

No incidents reported.

Feb 4, 2023

No incidents reported.

Feb 3, 2023

No incidents reported.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

Zollseitige Wartungsarbeiten ATLAS Ausfuhr (AES)

Completed - The scheduled maintenance has been completed.
Feb 1, 20:30 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 16:30 CET

Scheduled - Sehr geehrte Damen und Herren,

der Informationstechnikzentrum Bund in Frankfurt (ITZBUND) informiert uns gerade über folgende Wartungsarbeiten:

-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Typ: Wartungsarbeiten

Land: Deutschland

Beginn Datum - Zeit: 01.02.2023 16:30 Uhr

Ende Datum - Zeit: 01.02.2023 20:30 Uhr

Verfahren: ATLAS Ausfuhr

Masterticket: INC000004867780

Dienststellen: alle

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Mit freundlichen Grüßen

Ihr Service & Support-Team der AEB
Jan 25, 14:11 CET

TLS 1.0 auf TLS 1.2/1.3

Completed - The scheduled maintenance has been completed.
Feb 1, 07:45 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 07:30 CET

Scheduled - Wie bereits angekündigt, unterstützt AEB nicht länger die veralteten TLS-Protokolle der Versionen 1.0 und 1.1 zum Verbindungsaufbau ins AEB-Rechenzentrum.
Diese werden daher am 1. Februar 2023 gegen 07:30 Uhr endgültig deaktiviert.
Falls Sie weiterhin veraltete TLS-Versionen im Einsatz haben, aktualisieren Sie diese bitte umgehend, um Systemausfälle zu vermeiden.
Übermitteln Sie bei Bedarf folgende Information zum Update an Ihre IT-Abteilung:

https://service.aeb.com/hc/de/articles/10477742619793-Update-auf-die-aktuelle-TLS-Version-durchf%C3%BChren

As already announced, AEB no longer supports the outdated TLS protocols of versions 1.0 and 1.1 for establishing connections to the AEB data centre.
These will therefore be finally deactivated on 1 February 2023 at around 07:30 a.m.
If you continue to use outdated TLS versions, please update them immediately to avoid system failures.
If necessary, please send the following update information to your IT department:

https://service.aeb.com/hc/en-us/articles/10477742619793-Updating-to-the-current-TLS-version
Jan 25, 14:53 CET

Jan 31, 2023

Short-term maintenance work in the AEB data center for Carrier Connect

Completed - The scheduled maintenance has been completed.
Jan 31, 22:30 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 22:00 CET

Scheduled - From January 31st, 2023, 10:00pm until approximately 10:30pm, short-term urgent maintenance work for Carrier Connect will take place.
Jan 31, 09:59 CET

Jan 30, 2023

Short-term maintenance work in the AEB data center for Customs Management (Prod3 ICI)

Completed - The scheduled maintenance has been completed.
Jan 30, 22:30 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 22:01 CET

Scheduled - Urgent maintenance work as from 12 a.m.

From January 30, 2022, 10 p.m. until approximately January 30, 2022, 10:30 p.m., short-term urgent maintenance work for Customs Management will take place. During this time, message exchange with the customs authorities will not be possible.
Jan 30, 12:32 CET

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.