All Systems Operational

Uptime over the past 90 days. View historical uptime.
Customs Management Operational
90 days ago
100.0 % uptime
Today
Export Filing: ATLAS (DE) Operational
90 days ago
100.0 % uptime
Today
Import Filing: ATLAS (DE) Operational
90 days ago
100.0 % uptime
Today
Customs Management (ICI) Operational
90 days ago
100.0 % uptime
Today
Customs Broker Integration Operational
90 days ago
100.0 % uptime
Today
Customs Inventory Management Operational
90 days ago
100.0 % uptime
Today
EMCS Filing Operational
90 days ago
100.0 % uptime
Today
Origin & Preferences Operational
90 days ago
100.0 % uptime
Today
Product Classification Operational
90 days ago
100.0 % uptime
Today
Supplier Declaration Exchange Operational
90 days ago
100.0 % uptime
Today
Trade Compliance Management Operational
90 days ago
100.0 % uptime
Today
Compliance Screening Operational
90 days ago
100.0 % uptime
Today
Export Controls Operational
90 days ago
100.0 % uptime
Today
License Management Operational
90 days ago
100.0 % uptime
Today
Risk Assessment Operational
90 days ago
100.0 % uptime
Today
Logistics & Supply Chain Operational
90 days ago
100.0 % uptime
Today
Carrier Connect Operational
90 days ago
100.0 % uptime
Today
Logistics Cost Management Operational
90 days ago
100.0 % uptime
Today
Visibility & Collaboration Platform Operational
90 days ago
100.0 % uptime
Today
Freight Cost Management Operational
90 days ago
100.0 % uptime
Today
Warehouse Management Software (nXt) Operational
90 days ago
100.0 % uptime
Today
Transport Management Software (nXt) Operational
90 days ago
100.0 % uptime
Today
Carrier Select Operational
90 days ago
100.0 % uptime
Today
AEB Home & AEB Self-Services Operational
90 days ago
100.0 % uptime
Today
AEB Community Operational
90 days ago
100.0 % uptime
Today
AEB Documentation Center Operational
90 days ago
100.0 % uptime
Today
AEB Download Center Operational
90 days ago
100.0 % uptime
Today
AEB Help Center Operational
90 days ago
100.0 % uptime
Today
AEB Home Operational
90 days ago
100.0 % uptime
Today
Access management Operational
90 days ago
100.0 % uptime
Today
Technical components Operational
90 days ago
100.0 % uptime
Today
Document Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 1, 2026
Verzögerungen im ATLAS Nachrichtenverkehr Versand (NCTS)
Resolved - Nach Rückmeldung vom Informationstechnikzentrum Bund (ITZBUND) konnte die Störung behoben werden.

Der Nachrichtenverkehr im IT- Verfahren ATLAS Versand steht wieder verzögerungsfrei zur Verfügung.
Sep 1, 14:25 CEST
Identified - Wir haben nun die folgende offizielle Rückmeldung vom Informationstechnikzentrum Bund (ITZBUND) erhalten:

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Guten Tag,

derzeit kommt es im IT- Verfahren ATLAS Versand zu Verzögerungen im Nachrichtenverkehr.

Die Masterticketnummer lautet: INC000007451925

An der Behebung der Störung wird mit Hochdruck gearbeitet.

Wir informieren Sie, sobald die Probleme behoben sind.

Wir bitten um Ihr Verständnis.

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Sep 1, 11:23 CEST
Investigating - Sehr geehrte Damen und Herren,

unsere interne Überwachung hat vereinzelt Verzögerungen im ATLAS Nachrichtenverkehr Versand (NCTS) festgestellt.

Wir stehen mit dem Informationstechnikzentrum Bund (ITZBUND) in Frankfurt in Kontakt. Eine offizielle Stellungnahme mit der Masterticketnummer für das Notfallverfahren liegt uns bislang nicht vor.

Sobald uns neue Informationen vorliegen, werden wir Sie über die Statusseite umgehend informieren.
Sep 1, 11:01 CEST
Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026
Interruption of AEB services (resolved)
Resolved - At 28th of August 2026 at approx. 10:10 AM CET a broken Network Device sent faulty information into a network backbone. That led to an interruption of AEB services for a few seconds.
The device was immediately isolated (and later removed) and the network worked normally again. Due to the interruption a few customer specific services and mainly database connections disconnected and had to be restored. They are working normally since approx 11 AM CET. Common services continued working as soon as the network was functioning normally again.
Aug 28, 12:00 CEST
Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026
Zollseitige Wartungsarbeiten ATLAS Ausfuhr (AES)
Completed - The scheduled maintenance has been completed.
Aug 25, 17:35 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 16:30 CEST
Scheduled - Sehr geehrte Damen und Herren,

der Informationstechnikzentrum Bund in Frankfurt (ITZBUND) informiert uns gerade über folgende Wartungsarbeiten:

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- Typ: Wartungsarbeiten

- Land: Deutschland

- Beginn Datum - Zeit: 25.08.2026 16:30Uhr

- Ende Datum - Zeit: 25.08.2026 18:30Uhr

- Verfahren: ATLAS Ausfuhr (AES)

- Masterticket: INC000007440047

- Dienststellen: alle

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Mit freundlichen Grüßen

Ihr Service & Support-Team der AEB
Aug 21, 13:33 CEST
Aug 24, 2026
Short-term maintenance work in the AEB data center for Customs Management (PROD1ICI, PROD2ICI, PROD3ICI)
Completed - The scheduled maintenance has been completed.
Aug 24, 22:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 22:00 CEST
Scheduled - Urgent maintenance work as from 10 p.m.

From 24/08/2026, 22.00 CEST until approximately 24/08/2026, 22.30 CEST, short-term urgent maintenance work for Customs Management will take place. During this time, message exchange with the customs authorities will not be possible.
Aug 24, 17:56 CEST
AEB Data Center / AEB Rechenzentrum
Completed - The scheduled maintenance has been completed.
Aug 24, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 06:00 CEST
Scheduled - Due to internal maintenance works, the AEB Data Center will be temporary not available on:
Sunday, 23.08.2026 from 06:00 to 22:00 hrs (CET)

______________________________

Aufgrund von geplanten Wartungsarbeiten wird Ihnen das AEB-Rechenzentrum am Sonntag, den 23.08.2026 von 06:00 bis 22:00 Uhr teilweise nicht zur Verfügung stehen. Die Ticketnummer zur Eröffnung des Notfallverfahrens an diesem Tag lautet: "INC000007413852"
Aug 10, 15:36 CEST
Aug 23, 2026
Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026
Zollseitige Wartungsarbeiten ATLAS Einfuhr
Completed - The scheduled maintenance has been completed.
Aug 19, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 08:30 CEST
Scheduled - Sehr geehrte Damen und Herren,

der Informationstechnikzentrum Bund in Frankfurt (ITZBUND) informiert uns gerade über folgende Wartungsarbeiten:

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Aufgrund von Wartungsarbeiten am Mittwoch, den 19.08.2026 zwischen 08:30 Uhr und 17:00 Uhr ist es nicht möglich ergänzende Zollanmeldungen (EGZ), für die in diesem Zeitraum erstellten vereinfachten Anmeldungen (vZA) und Anschreibungen (AZ) abzugeben.

Wir bitten darum diese ergänzenden Zollanmeldungen (EGZ) möglichst erst ab dem 20.08.2026 zu übermitteln, ansonsten kann es zu Abweisungen kommen.
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Mit freundlichen Grüßen

Ihr Service & Support-Team der AEB
Aug 14, 15:07 CEST
Aug 18, 2026

No incidents reported.

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