In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 2026 - 06:00 CET
Scheduled - Due to internal maintenance works, the AEB Data Center will be temporary not available on: Sunday, 15.11.2026 from 06:00 to 22:00 hrs (CET)

______________________________

Aufgrund von geplanten Wartungsarbeiten wird Ihnen das AEB-Rechenzentrum am Sonntag, den 15.11.2026 von 06:00 bis 22:00 Uhr teilweise nicht zur Verfügung stehen. Die Ticketnummer zur Eröffnung des Notfallverfahrens an diesem Tag lautet: "INC000007522606"

Nov 15, 2026 06:00-22:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 2026 - 10:03 CET
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 14, 2026 10:00 - Nov 16, 2026 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 2026 - 10:00 CET
Scheduled - Our Help Center is temporarily unavailable due to scheduled maintenance. We are working to restore the service as soon as possible.

Thank you for your understanding!
___________________________________________________________________

Unser Help Center ist aufgrund planmäßiger Wartungsarbeiten vorübergehend nicht verfügbar. Wir arbeiten daran, den Service schnellstmöglich wieder bereitzustellen.

Weitere Informationen finden Sie hier.

Vielen Dank für Ihr Verständnis!

Nov 14, 2026 10:00 - Nov 16, 2026 06:00 CET
Customs Management Under Maintenance
Export Filing: ATLAS (DE) Under Maintenance
Import Filing: ATLAS (DE) Under Maintenance
Customs Management (ICI) Under Maintenance
Customs Broker Integration Under Maintenance
Customs Inventory Management Under Maintenance
EMCS Filing Under Maintenance
Origin & Preferences Under Maintenance
Product Classification Under Maintenance
Supplier Declaration Exchange Under Maintenance
Trade Compliance Management Under Maintenance
Compliance Screening Under Maintenance
Export Controls Under Maintenance
License Management Under Maintenance
Risk Assessment Under Maintenance
Logistics & Supply Chain Under Maintenance
Carrier Connect Under Maintenance
Logistics Cost Management Under Maintenance
Visibility & Collaboration Platform Under Maintenance
Freight Cost Management Under Maintenance
Warehouse Management Software (nXt) Operational
Transport Management Software (nXt) Operational
Carrier Select Under Maintenance
AEB Home & AEB Self-Services Under Maintenance
AEB Community Under Maintenance
AEB Documentation Center Under Maintenance
AEB Download Center Under Maintenance
AEB Help Center Under Maintenance
AEB Home Under Maintenance
Access management Under Maintenance
Technical components Under Maintenance
Document Service Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

AEB Data Center / AEB Rechenzentrum Nov 22, 2026 06:00-22:00 CET

Due to internal maintenance works, the AEB Data Center will be temporary not available on: Sunday, 22.11.2026 from 06:00 to 22:00 hrs (CET)

______________________________

Aufgrund von geplanten Wartungsarbeiten wird Ihnen das AEB-Rechenzentrum am Sonntag, den 22.11.2026 von 06:00 bis 22:00 Uhr teilweise nicht zur Verfügung stehen. Die Ticketnummer zur Eröffnung des Notfallverfahrens an diesem Tag lautet: "INC000007522606"

Posted on Nov 09, 2026 - 16:00 CET

Nov 15, 2026

Unresolved incident: AEB Data Center / AEB Rechenzentrum.

Nov 14, 2026

Unresolved incident: Help Center Maintenance | Wartungsarbeiten am Help Center.

Nov 13, 2026

Resolved - This incident has been resolved.
Nov 13, 14:02 CET
Update - We are continuing to work on a fix for this issue.
Nov 13, 14:01 CET
Identified - Microsoft is currently experiencing service disruptions. As a result, emails may be delayed or may not be delivered at all.
To report issues or create support tickets, please contact us by phone or raise your request via our Help Center.
Thank you for your understanding!
__________________________________________________________________________________
Aktuell kommt es zu Störungen bei Microsoft. Dadurch können E-Mails derzeit verzögert oder möglicherweise gar nicht zugestellt werden.
Bei Störungen oder zur Erstellung von Support-Tickets bitten wir Sie, uns telefonisch oder über unseren Help Center zu kontaktieren.
Vielen Dank für Ihr Verständnis!

Nov 13, 10:43 CET

Nov 12, 2026

No incidents reported.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

Completed - The scheduled maintenance has been completed.
Nov 10, 09:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 07:00 CET
Scheduled - Sehr geehrte Damen und Herren,

der Informationstechnikzentrum Bund in Frankfurt (ITZBUND) informiert uns gerade über folgende Wartungsarbeiten:

----------------------------------------------------------------------------------------------------------------------------------------------------------

Typ: Wartungsarbeiten

Land: Deutschland

Beginn Datum - Zeit: 10.11.2026 07:00 Uhr*

Ende Datum - Zeit: 10.11.2026 09:00 Uhr

Verfahren: ATLAS Einfuhr

Masterticket: INC000007527279

Dienststellen: alle

*Die Nachrichteneinarbeitungen in Bezug auf Ergänzende Zollanmeldungen (Freier Verkehr und Aktive Veredelung - Nachrichtengruppen ZSG, ZSZ, AEZ), sowie Zolllageranmeldungen (Nachrichtengruppen LAE, LBA, LEZ, LUE, LVA, LVE, LVV, LBE, LUZ) werden bereits vor Beginn der Wartungsarbeiten deaktiviert. Somit ist mit längeren Wartezeiten bei den Antwortnachrichten für diese Nachrichtengruppen zu rechnen.

------------------------------------------------------------------------------------------------------------------------------------------------------------

Mit freundlichen Grüßen

Ihr Service & Support-Team der AEB

Nov 6, 17:09 CET

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

Completed - The scheduled maintenance has been completed.
Nov 6, 23:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 22:00 CET
Scheduled - Urgent maintenance work as from 10 p.m.

From 06/11/2026, 22:00 until approximately 06/11/2026, 23:00, short-term urgent maintenance work for Customs Management will take place. During this time, message exchange with the customs authorities will not be possible.

Nov 6, 14:44 CET

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Completed - The scheduled maintenance has been completed.
Nov 3, 08:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 07:00 CET
Scheduled - Sehr geehrte Damen und Herren,

der Informationstechnikzentrum Bund in Frankfurt (ITZBUND) informiert uns gerade über folgende Wartungsarbeiten:

-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
- Typ: Wartungsarbeiten

- Land: Deutschland

- Beginn Datum - Zeit: 03.11.2026 07:00 Uhr

- Ende Datum - Zeit: 03.11.2026 08:00 Uhr

- Verfahren: ATLAS Einfuhr
- Masterticket: INC000007515620

- Dienststellen: alle

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Mit freundlichen Grüßen

Ihr Service & Support-Team der AEB

Oct 30, 17:22 CET

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.