AEB Cloud Status

Dutch Customs - AGS notification of disruption

Investigating - We have been informed of a disruption within the Dutch AGS System and would therefore like to inform you that, at the moment the process Import to EU, Export from EU, Storage (AGS) and DECO is currently unavailable.
Jul 1, 09:40 CEST

Export Management Operational

Export Filing: ATLAS (DE) Operational

Export Filing: CHIEF (UK) Operational

Export Filing: AGS (NL) Operational

Import Management Operational

Import Filing: ATLAS (DE) Operational

Import Filing: CHIEF (UK) Operational

Import Filing: AGS (NL) Operational

Customs Management Operational

Product Classification Operational

Customs Broker Integration Operational

Origin & Preferences Operational

Supplier Declaration Exchange Operational

EMCS Filing Operational

International Customs Integration Operational

Trade Compliance Management Operational

Compliance Screening Operational

Export Controls Operational

License Management Operational

Risk Assessment Operational

Transport & Freight Management Operational

Carrier Connect Operational

Shipping Operational

Logistics Cost Management Operational

Monitoring & Alerting Operational

Freight Cost Management Operational

Intralogistics Operational

Warehouse Management Operational

Loading Dock Scheduling Operational

AEB Self-Services Operational

AEB Community Operational

AEB Service Portal Operational

AEB Help Center Operational

Various technical components Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Zollseitige Wartungsarbeiten im IT-Verfahren EMCS Jul 6, 16:00-20:00 CEST

Sehr geehrte Damen und Herren,

der Informationstechnikzentrum Bund in Frankfurt (ITZBUND) informiert uns gerade über folgende Wartungsarbeiten:

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- Typ: Wartungsarbeiten

- Land: Deutschland

- Beginn Datum - Zeit: 06.07.2022 16:00 Uhr

- Ende Datum - Zeit: 06.07.2022 20:00 Uhr

- Verfahren: EMCS

- Masterticket: INC000004522961

- Dienststellen: alle

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Mit freundlichen Grüßen

Ihr Service & Support-Team der AEB
Posted on Jun 28, 08:53 CEST

Past Incidents

Jul 5, 2022

Zollseitige Wartungsarbeiten ATLAS Ausfuhr (AES)

Completed - The scheduled maintenance has been completed.
Jul 5, 08:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 07:00 CEST

Scheduled - Sehr geehrte Damen und Herren,

der Informationstechnikzentrum Bund in Frankfurt (ITZBUND) informiert uns gerade über folgende Wartungsarbeiten:

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- Typ: Wartungsarbeiten

- Land: Deutschland

- Beginn Datum - Zeit: 05.07.2022 07:00 Uhr

- Ende Datum - Zeit: 05.07.2022 08:00 Uhr

- Verfahren: ATLAS Ausfuhr (AES)

- Masterticket: INC000004533454

- Dienststellen: alle

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Mit freundlichen Grüßen

Ihr Service & Support-Team der AEB
Jul 1, 13:41 CEST

Jul 4, 2022

No incidents reported.

Jul 3, 2022

Short-term maintenance work in the AEB data center for Customs Management (ICI)

Completed - The scheduled maintenance has been completed.
Jul 3, 13:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 12:00 CEST

Scheduled - Urgent maintenance work as from 12 p.m.

From July 03, 2022, 12 p.m. until approximately July 03, 2022, 1 p.m., short-term urgent maintenance work for Customs Management will take place. During this time, message exchange with the customs authorities will not be possible.
Jul 1, 16:04 CEST

Jul 2, 2022

No incidents reported.

Jul 1, 2022

Unresolved incident: Dutch Customs - AGS notification of disruption.

Jun 30, 2022

Zollseitige Wartungsarbeiten ATLAS Einfuhr

Completed - The scheduled maintenance has been completed.
Jun 30, 17:30 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 16:30 CEST

Scheduled - Sehr geehrte Damen und Herren,

der Informationstechnikzentrum Bund in Frankfurt (ITZBUND) informiert uns gerade über folgende Wartungsarbeiten:

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- Typ: Wartungsarbeiten

- Land: Deutschland

- Beginn Datum - Zeit: 30.06.2022 16:30 Uhr

- Ende Datum - Zeit: 30.06.2022 17:30 Uhr

- Verfahren: ATLAS Einfuhr

- Masterticket: INC000004529828

- Dienststellen: alle

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Mit freundlichen Grüßen

Ihr Service & Support-Team der AEB
Jun 29, 14:37 CEST

Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

AEB Data Center / AEB Rechenzentrum

Completed - The scheduled maintenance has been completed.
Jun 26, 22:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 06:00 CEST

Scheduled - Due to internal maintenance works, the AEB Data Center will be temporary not available on: Sunday, 26.06.2022 from 06:00 to 22:00 hrs (CET)

______________________________

Aufgrund von geplanten Wartungsarbeiten wird Ihnen das AEB-Rechenzentrum am Sonntag, den 26.06.2022 von 06:00 bis 22:00 Uhr teilweise nicht zur Verfügung stehen. Die Ticketnummer zur Eröffnung des Notfallverfahrens an diesem Tag lautet: "INC000004498136"
Jun 20, 08:43 CEST

Zollseitige Wartungsarbeiten ATLAS Einfuhr, EAS, Versand (NCTS), IMPOST und Ausfuhr (AES)

Completed - The scheduled maintenance has been completed.
Jun 26, 00:01 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 14:00 CEST

Scheduled - Sehr geehrte Damen und Herren,

der Informationstechnikzentrum Bund in Frankfurt (ITZBUND) informiert uns gerade über folgende Wartungsarbeiten:

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- Typ: Wartungsarbeiten

- Land: Deutschland

- Beginn Datum - Zeit: 25.06.2022 14:00 Uhr

- Ende Datum - Zeit: 25.06.2022 24:00 Uhr

- Verfahren: ATLAS Einfuhr, EAS, Versand (NCTS), IMPOST und Ausfuhr (AES)

- Masterticket: INC000004500981

- Dienststellen: alle

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Mit freundlichen Grüßen

Ihr Service & Support-Team der AEB
Jun 20, 08:52 CEST

Jun 25, 2022

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

Dutch Customs - AGS notification of disruption

Resolved - This incident has been resolved.
Jun 22, 16:53 CEST

Investigating - We have been informed of a disruption within the Dutch AGS System and would therefore like to inform you that, at the moment the availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation.
Jun 22, 15:12 CEST

Jun 21, 2022

No incidents reported.