All Systems Operational

Customs Management Operational
90 days ago
99.96 % uptime
Today
Export Filing: ATLAS (DE) Operational
90 days ago
100.0 % uptime
Today
Import Filing: ATLAS (DE) Operational
90 days ago
100.0 % uptime
Today
Customs Management (ICI) Operational
90 days ago
99.65 % uptime
Today
Customs Broker Integration Operational
90 days ago
100.0 % uptime
Today
Customs Inventory Management Operational
90 days ago
100.0 % uptime
Today
EMCS Filing Operational
90 days ago
100.0 % uptime
Today
Origin & Preferences Operational
90 days ago
100.0 % uptime
Today
Product Classification Operational
90 days ago
100.0 % uptime
Today
Supplier Declaration Exchange Operational
90 days ago
100.0 % uptime
Today
Trade Compliance Management Operational
90 days ago
100.0 % uptime
Today
Compliance Screening Operational
90 days ago
100.0 % uptime
Today
Export Controls Operational
90 days ago
100.0 % uptime
Today
License Management Operational
90 days ago
100.0 % uptime
Today
Risk Assessment Operational
90 days ago
100.0 % uptime
Today
Logistics & Supply Chain Operational
90 days ago
99.99 % uptime
Today
Carrier Connect Operational
90 days ago
99.98 % uptime
Today
Logistics Cost Management Operational
90 days ago
100.0 % uptime
Today
Visibility & Collaboration Platform Operational
90 days ago
100.0 % uptime
Today
Freight Cost Management Operational
90 days ago
100.0 % uptime
Today
Warehouse Management Software (nXt) Operational
90 days ago
100.0 % uptime
Today
Transport Management Software (nXt) Operational
90 days ago
100.0 % uptime
Today
Carrier Select Operational
90 days ago
100.0 % uptime
Today
AEB Home & AEB Self-Services Operational
90 days ago
100.0 % uptime
Today
AEB Community Operational
90 days ago
100.0 % uptime
Today
AEB Documentation Center Operational
90 days ago
100.0 % uptime
Today
AEB Download Center Operational
90 days ago
100.0 % uptime
Today
AEB Help Center Operational
90 days ago
100.0 % uptime
Today
AEB Home Operational
90 days ago
100.0 % uptime
Today
Access management Operational
90 days ago
100.0 % uptime
Today
Technical components Operational
90 days ago
100.0 % uptime
Today
Document Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 29, 2026

No incidents reported today.

Jan 28, 2026
Resolved - All systems are available again.
Jan 28, 11:54 CET
Identified - We have been informed that DECO is available again. There is no information yet regarding DMS.
Jan 28, 10:32 CET
Investigating - Dutch Customs has a system failure and is actively working to resolve the issue:

- Import to EU, Export from EU and Storage (DMS) is unavailable
- Customs E-Commerce (Deco) is unavailable

We are in contact with the customs authorities for further information and updates.

Jan 28, 09:21 CET
Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026
Completed - The scheduled maintenance has been completed.
Jan 25, 22:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 06:00 CET
Scheduled - Due to internal maintenance works, the AEB Data Center will be temporary not available on: Sunday, 25.01.2026 from 06:00 to 22:00 hrs (CET)

______________________________

Aufgrund von geplanten Wartungsarbeiten wird Ihnen das AEB-Rechenzentrum am Sonntag, den 25.01.2026 von 06:00 bis 22:00 Uhr teilweise nicht zur Verfügung stehen. Die Ticketnummer zur Eröffnung des Notfallverfahrens an diesem Tag lautet: "INC000007183005"

Jan 13, 08:46 CET
Jan 24, 2026
Completed - The scheduled maintenance has been completed.
Jan 24, 21:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 09:00 CET
Scheduled - Guten Tag,

aufgrund der nachfolgend genannten Wartungsarbeiten ist der Nachrichtenverkehr im IT-Verfahren EMCS nicht möglich.

Typ: Wartungsarbeiten

Land: Deutschland

Beginn Datum - Zeit: 24.01.2026 09:00 Uhr

Ende Datum - Zeit: 24.01.2026 21:00 Uhr

Verfahren: EMCS

Masterticket: INC000007177206

Dienststellen: alle

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Mit freundlichen Grüßen

Ihr Service & Support-Team der AEB

Jan 9, 08:10 CET
Jan 23, 2026

No incidents reported.

Jan 22, 2026
Completed - The scheduled maintenance has been completed.
Jan 22, 08:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 07:00 CET
Scheduled - Sehr geehrte Damen und Herren,

der Informationstechnikzentrum Bund in Frankfurt (ITZBUND) informiert uns gerade über folgende Wartungsarbeiten:

-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Typ: Wartungsarbeiten

Land: Deutschland

Beginn Datum - Zeit: 22.01.2026 07:00 Uhr*

Ende Datum - Zeit: 22.01.2026 08:30 Uhr

Verfahren: ATLAS Einfuhr

Masterticket: INC000007190355

Dienststellen: alle

*Die Nachrichteneinarbeitungen in Bezug auf Ergänzende Zollanmeldungen (Freier Verkehr und Aktive Veredelung - Nachrichtengruppen ZSG, ZSZ, AEZ), sowie Zolllageranmeldungen (Nachrichtengruppen LAE, LBA, LEZ, LUE, LVA, LVE, LVV, LBE, LUZ) werden bereits ca. 3h vor Beginn der Wartungsarbeiten deaktiviert. Somit ist mit längeren Wartezeiten bei den Antwortnachrichten für diese Nachrichtengruppen zu rechnen.

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Mit freundlichen Grüßen

Ihr Service & Support-Team der AEB

Jan 20, 08:14 CET
Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026
Completed - The scheduled maintenance has been completed.
Jan 18, 22:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 06:00 CET
Scheduled - Due to internal maintenance works, the AEB Data Center will be temporary not available on: Sunday, 18.01.2026 from 06:00 to 22:00 hrs (CET)

______________________________

Aufgrund von geplanten Wartungsarbeiten wird Ihnen das AEB-Rechenzentrum am Sonntag, den 18.01.2026 von 06:00 bis 22:00 Uhr teilweise nicht zur Verfügung stehen. Die Ticketnummer zur Eröffnung des Notfallverfahrens an diesem Tag lautet: "INC000007183005"

Jan 13, 08:44 CET
Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.