In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 2026 - 06:00 CEST
Scheduled - Due to internal maintenance works, the AEB Data Center will be temporary not available on: Sunday, 17.05.2026 from 06:00 to 22:00 hrs (CET)

______________________________

Aufgrund von geplanten Wartungsarbeiten wird Ihnen das AEB-Rechenzentrum am Sonntag, den 17.05.2026 von 06:00 bis 22:00 Uhr teilweise nicht zur Verfügung stehen. Die Ticketnummer zur Eröffnung des Notfallverfahrens an diesem Tag lautet: "INC000007315332"

May 17, 2026 06:00-22:00 CEST
Customs Management Under Maintenance
90 days ago
100.0 % uptime
Today
Export Filing: ATLAS (DE) Under Maintenance
90 days ago
100.0 % uptime
Today
Import Filing: ATLAS (DE) Under Maintenance
90 days ago
100.0 % uptime
Today
Customs Management (ICI) Under Maintenance
90 days ago
100.0 % uptime
Today
Customs Broker Integration Under Maintenance
90 days ago
100.0 % uptime
Today
Customs Inventory Management Under Maintenance
90 days ago
100.0 % uptime
Today
EMCS Filing Under Maintenance
90 days ago
100.0 % uptime
Today
Origin & Preferences Under Maintenance
90 days ago
100.0 % uptime
Today
Product Classification Under Maintenance
90 days ago
100.0 % uptime
Today
Supplier Declaration Exchange Under Maintenance
90 days ago
100.0 % uptime
Today
Trade Compliance Management Under Maintenance
90 days ago
100.0 % uptime
Today
Compliance Screening Under Maintenance
90 days ago
100.0 % uptime
Today
Export Controls Under Maintenance
90 days ago
100.0 % uptime
Today
License Management Under Maintenance
90 days ago
100.0 % uptime
Today
Risk Assessment Under Maintenance
90 days ago
100.0 % uptime
Today
Logistics & Supply Chain Under Maintenance
90 days ago
100.0 % uptime
Today
Carrier Connect Under Maintenance
90 days ago
100.0 % uptime
Today
Logistics Cost Management Under Maintenance
90 days ago
100.0 % uptime
Today
Visibility & Collaboration Platform Under Maintenance
90 days ago
100.0 % uptime
Today
Freight Cost Management Under Maintenance
90 days ago
100.0 % uptime
Today
Warehouse Management Software (nXt) Operational
90 days ago
100.0 % uptime
Today
Transport Management Software (nXt) Operational
90 days ago
100.0 % uptime
Today
Carrier Select Under Maintenance
90 days ago
100.0 % uptime
Today
AEB Home & AEB Self-Services Under Maintenance
90 days ago
100.0 % uptime
Today
AEB Community Under Maintenance
90 days ago
100.0 % uptime
Today
AEB Documentation Center Under Maintenance
90 days ago
100.0 % uptime
Today
AEB Download Center Under Maintenance
90 days ago
100.0 % uptime
Today
AEB Help Center Under Maintenance
90 days ago
100.0 % uptime
Today
AEB Home Under Maintenance
90 days ago
100.0 % uptime
Today
Access management Under Maintenance
90 days ago
100.0 % uptime
Today
Technical components Under Maintenance
90 days ago
100.0 % uptime
Today
Document Service Under Maintenance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Zollseitige Wartungsarbeiten EMCS May 20, 2026 16:00-20:00 CEST

Sehr geehrte Damen und Herren,

der Informationstechnikzentrum Bund in Frankfurt (ITZBUND) informiert uns gerade über folgende Wartungsarbeiten:

-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
- Typ: Wartungsarbeiten

- Land: Deutschland

- Beginn Datum - Zeit: 20.05.2026 16:00 Uhr

- Ende Datum - Zeit: 20.05.2026 20:00 Uhr

- Verfahren: EMCS

- Masterticket: INC000007325517

- Dienststellen: alle

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Mit freundlichen Grüßen

Ihr Service & Support-Team der AEB

Posted on May 12, 2026 - 09:54 CEST
May 17, 2026

Unresolved incident: AEB Data Center / AEB Rechenzentrum.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026
Completed - The scheduled maintenance has been completed.
May 14, 22:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 22:00 CEST
Scheduled - Urgent maintenance work as from 10 p.m.

From 14/05/2026, 10pm until approximately 14/05/2026, 10:30pm, short-term urgent maintenance work for Customs Management will take place. During this time, message exchange with the customs authorities will not be possible.

May 13, 16:18 CEST
May 13, 2026

No incidents reported.

May 12, 2026
Completed - The scheduled maintenance has been completed.
May 12, 22:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 22:00 CEST
Scheduled - From 12/05/2026, 10pm until approximately 10:30pm, short-term urgent maintenance work for Export Filing will take place. During this time, the applications are not available.
May 12, 15:51 CEST
Completed - The scheduled maintenance has been completed.
May 12, 22:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 22:01 CEST
Scheduled - Urgent maintenance work as from 10 p.m.

From 12/05/2026, 10pm until approximately 12/05/2026, 10:30pm, short-term urgent maintenance work for Customs Management will take place. During this time, message exchange with the customs authorities will not be possible.

May 12, 17:11 CEST
May 11, 2026

No incidents reported.

May 10, 2026
Completed - The scheduled maintenance has been completed.
May 10, 22:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 06:00 CEST
Scheduled - Due to internal maintenance works, the AEB Data Center will be temporary not available on: Sunday, 10.05.2026 from 06:00 to 22:00 hrs (CET)

______________________________

Aufgrund von geplanten Wartungsarbeiten wird Ihnen das AEB-Rechenzentrum am Sonntag, den 10.05.2026 von 06:00 bis 22:00 Uhr teilweise nicht zur Verfügung stehen. Die Ticketnummer zur Eröffnung des Notfallverfahrens an diesem Tag lautet: "INC000007315332"

May 5, 08:51 CEST
May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026
Resolved - This incident has been resolved.
May 7, 08:55 CEST
Identified - Wir haben vom ITZ Bund die Information erhalten, dass es durch erhöhtes Nachrichtenaufkommen zollseitig zu punktuellen Verzögerungen im Nachrichtverkehr kommen kann.

Betroffen ist der Nachrichtenverkehr ATLAS Versand (NCTS) und Einfuhr.

Wir beobachten das Verhalten weiterhin und informieren Sie, sobald uns weitere Informationen vorliegen oder wenn die Störung behoben wurde.

May 5, 17:28 CEST
Investigating - Sehr geehrte Damen und Herren,

unsere interne Überwachung hat Verzögerungen im Nachrichtenverkehr ATLAS Versand (NCTS) festgestellt.

Sobald wir mehr wissen, werden wir Sie an dieser Stelle umgehend informieren.

May 4, 14:38 CEST
May 6, 2026

No incidents reported.

May 5, 2026
May 4, 2026
May 3, 2026

No incidents reported.